FAQs

Our trips do not include international airfares, however our travel consultants are able to provide you with a detailed airfare quote to get you from point A to point B at competitive prices.

Most of our trips commence or conclude around midday, allowing you to plan to arrive or depart on those days if needed. On some trips you may find it more convenient to arrive or depart a day either side of your tour dates, giving you the opportunity to catch up on jet lag and explore the local scene in your own time. Your travel consultant will be able to assist you with extending your stay with a little bit of notice and vouchers for the joining hotel will be supplied in your final documents.

You will receive a pre-departure kit via email which includes your trip notes, pre-departure information document (PDI) and any other trip specific information. The PDI is full of useful information including cultural considerations, country specific background info such as history, language and geography, more details on our responsible travel initiatives in that region, ideas of things to do in your start/finish city, a recommended gear list, and advice for preparing physically for your adventure should it involve trekking, cycling or altitude.

Your pre-departure documents include a detailed packing list with items that you need to bring. While most of the equipment for daily activities is included in your tour cost, some items like helmets and hiking boots are best brought from home. The pre-departure documents also include information on layering and recommended brands for various items to ensure you are fully prepared for your adventure.

Visa requirements vary based on the destination and passport you are travelling on. Information about visas for the country you are visiting can be found in our pre-departure information supplied upon booking. We provide support to assist you in applying for visas on your own, or for an additional fee, we can apply on your behalf.

While our pre-departure kit provides information on vaccinations, we suggest that you consult your doctor, local government inoculation centre or a travel medical specialist in order to get the most current advice regarding vaccination requirements.

We know that holiday planning requires time, money and effort. It is our aim to incorporate as many inclusions as possible during your trip to ensure your time is spent effectively and to minimise out of pocket expenses. Our trip pricing includes most meals, national park permits, transfers, entrance fees, equipment, support vehicles and accommodation. These vary by trip, and specific inclusions can be found in our detailed trip notes.

Incorporating as many inclusions as possible into the trip cost such as most meals, transport and accommodation means you are able to limit your spending once you leave home. Additionally, we do not charge a supplement if you are a single traveller.

Healthy appetites build up when travelling, and activities like trekking and cycling require energy to keep you going throughout the day. Our excellent cooks serve a sensible combination of local and European dishes, providing you with tasty and varied meals while ensuring high standards of hygiene. Please let us know if you have any dietary requirements as we are able to cater for most diets provided we are notified in advance.

While the style of accommodation varies by trip, we take pride in providing you with a high level of comfort on all of our adventures. Your accompanying trip leaders and staff will take care of your day to day needs including preparing food, carrying gear and arranging transportation. Our permanent campsites in Nepal’s Everest and Annapurna regions and along Australia’s Larapinta Trail offer a unique style of camping, boasting standing height tents with beds elevated above the ground, showers and comfortable dining areas, all with a pointed focus on environmental conservation. Additionally, our Africa in Comfort options provide quality character-filled accommodation far from home, allowing you to explore by day and relax comfortably by night. Our cycling trips feature air conditioned support vehicles for those needing a break, while our private transport vehicles keep you comfortable regardless of the transfer duration.

Like accommodation, the style of transportation varies by destination; however, it is always safe, secure and comfortable. From large safari trucks and private cars to authentic train carriages and air conditioned touring buses, our transportation will easily get you to your next destination in a reliable manner that showcases the local culture – whether it entails taking the scenic route through the countryside or travelling in traditional vehicles. Of course, on many of our adventures you are your own form of transportation, travelling by foot, bike or kayak!

The accommodation will vary from trip to trip. When not enjoying our fully supported camping trips, we strive to handpick quality accommodation based on location, reliability and local charm that captures the essence of the destinations. Accommodation is typically on a twin-share basis; however single supplements are available at an additional price. With styles that include elegant semi-permanent camps in Australia’s Northern Territory, featuring hot showers and comfortable tents, private eco-camps in the Himalaya, featuring environmentally responsible practices, standing room tents and raised beds, luxurious Africa in Comfort options, and authentic homestays in all corners of the globe that provide a true glimpse into the local life, you can rest assured that you will be comfortable wherever you hang your hat at the end of the day.

Each trip has been carefully crafted to provide an element of free time, allowing you to explore at your own pace and relax after a long day. While some trips have more free time than others, we know that a balance between structured activities and free time is important and strive to provide you with time for both.

Tipping is not included, nor is it compulsory. Should you be satisfied with your guides and crew, our pre-departure information outlines recommended tipping guidelines for your destination.